Question 1

Do I need to complete paperwork before my appointment?

Accepted Answer

Yes. All intake paperwork must be completed at least 24 hours before your appointment, or it will be rescheduled.

Question 2

What type of practice is this?

Accepted Answer

Balanced Mental Health PLLC is a private practice working in collaboration with Mindful Therapy Group (MTG).

Question 3

What insurance plans are accepted?

Accepted Answer

• Aetna/Banner
 • Blue Cross Blue Shield of Arizona
 • United Healthcare
 • United Medicare Advantage

Question 4

Are reduced fees available?

Accepted Answer

Yes. Sliding scale or reduced fees may be available upon request and discussion with the provider.

Question 5

Can I schedule a consultation?

Accepted Answer

Yes. I offer a free 15-minute consult call to determine if we’re a good fit before starting services.

Question 6

Do you offer crisis services?

Accepted Answer

No. This practice and location do not provide crisis services. If you’re in crisis, please contact 911 or a local emergency resource.

Question 7

Do you complete FMLA, disability, or emotional support animal paperwork?

Accepted Answer

No. I do not complete disability, FMLA, or emotional support animal documentation.

Question 8

Do you offer in-person and telepsych appointments?

Accepted Answer

Yes. I prefer new client intakes to be in person, but telepsych is available. For telepsych, you must be physically located in Arizona at the time of the session.

Question 9

Can I get medications through this practice?

Accepted Answer

Yes, but note the following:

• Controlled substances (e.g., for ADHD or anxiety) require an in-person evaluation.
 • Refill requests can take up to 5 business days.
 • Lost prescriptions will not be replaced.
 • Controlled substance refills require you to be seen within the past 2 months or have an upcoming appointment.

Question 10

What ages do you work with?

Accepted Answer

I see clients aged 16 to 100.

Question 11

Do you offer neuropsychological testing?

Accepted Answer

No. I do not provide neuropsych testing for dementia, autism, or ADHD but can offer referrals for formal assessments.